Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center section integrated into your Web Hosting Control Panel. It features an ever–increasing knowledgebase with frequently asked questions and detailed help articles contributed by our trained customer support staff.

  • Top quality support service

  • Tutorial Videos

  • If you’d rather watch how an action is accomplished or how an issue is resolved, rather than just reading about it, take a look at our compilation of instructional video tutorials. They address various different issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a sixty–minute support ticket response time guarantee. A group of skilled customer service technicians will be online for you to respond to all the enquiries that you could possibly have. During off–peak times, a response will be given in even less than twenty minutes.