1 hour ticket response
Our team of support engineers is dedicated to offering quick answers to all your inquiries. We’ll examine your client support ticket the minute it’s been delivered and will respond with a solution to your problem within less than 1 hour after the support ticket submission. As a matter of fact, our average technical support ticket response time is 20 minutes.
A Top–Class Help Desk Service
Each member of our customer service staff has several years of experience in the Linux shared hosting market and the majority of them have been with us for at least 5 years. They are all ready to reply to all your inquiries in the most competent way possible.
An Intuitive Help Section
To help you find a quick suggestion on how to use a specific feature, we have included a truly user–friendly Help section in our Web Hosting Control Panel. You can browse through a vast collection of web hosting account management articles and website management articles, take a glimpse at our F.A.Q. archive or check out our how–to video tutorials.