Phone Support in Shared Hosting
If you decide to get one of our Linux shared hosting, you will be able to get hold of our support team via phone for 14 hours per day. We can help you select the proper package for your web sites because we think that it's better to discuss these matters with a live person. If you already have an account, we can assist you with your sales/billing questions and / or general matters, even with some technical problems that don't require too much time or escalation to an administrator as it is more appropriate to open a ticket for time-consuming troubles and have all the communication in one place. We now have phone numbers in the US, the United Kingdom and Australia, so you can call the one you prefer and talk with our representatives.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there is always someone to assist you if you have any queries about the semi-dedicated server plans that we offer. Whether you wish to know more about the plans, you have some billing issue or some general problem, you can call us. Although some more complicated problems could need a support ticket to give some time to our tech support team to investigate, we are able to help you with a lot of technical questions over the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the USA, the UK and Australia, we have local phone lines in all of these countries as well. If you're in a different country, we have a global number where you're able to get in touch with us.